Privacy Policy

1. Who We Are

Testament Chambers is a legal practice based in Kuala Lumpur, Malaysia, providing services in estate administration and inheritance matters. For the purposes of the PDPA, Testament Chambers is the data controller in respect of personal data processed as described in this policy.

2. Data We Collect

We collect personal data in the following circumstances:

• When you submit an enquiry through the contact form on our website (name, email address, telephone number, and message content);
• When you contact us by telephone or email (name, contact details, and the information you provide);
• When you become a client (identity documents, correspondence, and information about the estate matter as required by the engagement);
• When you visit our website (technical data including IP address, browser type, pages visited, and session duration collected via analytics cookies, where you have consented to their use).

3. How We Use Your Data

Personal data collected through enquiry forms is used to respond to your enquiry and, where an engagement proceeds, to carry out the legal work you have engaged us for. Specifically:

• To respond to enquiries and arrange consultations;
• To provide legal services in connection with an engagement;
• To comply with legal and professional obligations applicable to legal practitioners in Malaysia;
• To improve our website and communications (using anonymised analytics data where you have consented).

We do not use personal data for marketing purposes without your express consent. We do not sell personal data to third parties.

4. Legal Basis for Processing

Under the PDPA, we process personal data on the following bases:

• Contract: where processing is necessary to provide legal services you have engaged us for;
• Legitimate interest: where we have a genuine professional interest in maintaining records of our work;
• Legal obligation: where we are required to retain or disclose data by law or professional regulation;
• Consent: for optional cookies and any direct marketing (which we do not currently conduct).

5. Data Retention

Enquiry records where no engagement follows are retained for twelve months. Client files are retained for seven years from the conclusion of an engagement, in accordance with our professional obligations. After these periods, data is securely deleted or anonymised.

6. Data Sharing

We do not share personal data with third parties except:

• Where sharing is necessary to carry out your engagement (for example, correspondence with financial institutions, the Land Administrator, or Amanah Raya Berhad);
• Where required by law or court order;
• With our IT service providers who process data on our behalf under confidentiality obligations.

7. Data Security

We take reasonable steps to protect personal data from unauthorised access, disclosure, or loss. These include access controls on our systems, secure email communications for sensitive matters, and regular review of our data handling practices. In the event of a data breach that is likely to result in harm, we will notify affected individuals as required under applicable law.

8. Cookies

Our website uses cookies to support basic functionality and, where you consent, to collect analytics data. Please refer to our Cookie Policy for full details of the cookies used and how to manage your preferences.

9. Your Rights

Under the PDPA and applicable Malaysian law, you have the right to:

• Request access to the personal data we hold about you;
• Request correction of inaccurate or incomplete data;
• Request erasure of data where we have no lawful basis for retaining it;
• Withdraw consent to processing at any time (where processing is based on consent);
• Lodge a complaint with the Department of Personal Data Protection of Malaysia.

To exercise any of these rights, please contact us at [email protected]. We will respond within thirty days.

10. Third-Party Links

Our website may contain links to external resources. We are not responsible for the privacy practices of third-party websites, and we recommend reviewing their privacy policies before providing any personal data.

11. Children

Our services are not directed at persons under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected such data, we will delete it promptly.

12. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or in applicable law. The current version will always be available on this page, with the date of last revision noted at the top. Continued use of our website after an update constitutes acceptance of the revised policy.

13. Contact

For any questions about this policy or about the personal data we hold:

• Email: [email protected]
• Post: Testament Chambers, 23 Jalan Perak, 50450 Kuala Lumpur, Malaysia
• Telephone: +60 3-2182 5743